Instead of traditional recruitment tactics, we created NAVYForMoms.com, an online community where moms could connect with other moms who already have children in the Navy. The platform encouraged authentic peer-to-peer conversations about benefits, experiences, and even challenges—completely unscripted and without recruiter intervention.
To drive awareness and engagement, we launched an integrated campaign spanning television, print, online advertising, out-of-home, guerrilla tactics, street teams, and direct mail.
Highlights:
- A new mother joins the site every 21 minutes.
- Moms have uploaded over 850 videos and 125,000 photos.
- Ethnographic research identified exactly why a mother might reconsider the Navy, how many peers she would consult, and which mothers are most influential in that decision.
- NAVYForMoms™ is now a featured case study cited by social media and marketing speakers.
Awards:
- Effie Worldwide Awards, 2009 – Silver, Government, Institutional & Recruitment
- Webby Awards, 2009 – Web Honoree, Government
- Adweek People's Choice Buzz Award, 3rd Place
- Web Marketing Association WebAwards, 2009 – Social Network Standard of Excellence, 2008 – Best Military Website
- Account Management: Kathleen Donald, Rachel Ferhadson, Jennifer Monaghan
- Brand Strategy: Arthur Mitchell, Ann Kong
- Social Media Leadership: Dave Linabury
- Community Management: Helena McIntosh, Catherine Catcho
- Creative Leadership: Mark Simon, Iain Lanivich, Eric Olis, Dan Ames, Ilya Hardey
- Copywriting: Chad Woolums
- Art Direction: Michael James McCallum, Brandi (Geuy) Mitra
- Media: Dan Rioux


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